
FAQ
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Shipping costs
Shipping costs will vary depending on the shipping destination and the number of items you purchase. The correct amount of shipping fee will show up at the checkout page. Flat rate of $9.50 for orders under $100. Free shipping for orders above $100.
We will ship outside the US. Please directly contact us for rates.
I'm having issues placing my order.
Please reach out to us directly by the CONTACT button below or email CosmeticaObscura@gmail.com.
We are here to quickly resolve any problems during our store hours 9 am to 5 pm EST M-F.
I'd like to cancel my order.
Cosmetica Obscura will ship within 24 hours of any order. Contact us to cancel within that time.
Allergen information
Our own intolerance to wheat and lactose have us keenly aware of allergic responses to ingredients and cross contamination.
We take every precaution to maintain best manufacturing practices in our facility.
We do process ingredients containing tree nuts, ground nuts, corn and rice.
Essential oil is only one scent. If you are allergic to that particular oil, you can avoid it.
But be aware if "fragrance" is listed as an ingredient in our product, it is unknown what other ingredients have been added in developing that scent.
Ingredients
All products are labeled.
The ingredients are natural, of high quality and small sourced.
For our historic recipes we use essential oils, olive oil, beeswax, tinctures, resins, flowers, herbs, spices and fragrance.
Application instructions and tips
Our products contain natural ingredients, so here are some special tips!
Always use clean, dry hands or an applicator to dispense the product.
Keep the contents dry. Contact with water can cause spoilage.
For oils and perfumes, shake well before using.
We use natural beeswax. If needed, soften the product with the warmth of your fingertips.
Product shelf life and storage
Natural ingredients are more sensitive to temperature. Store at room temp when possible.
Temps above 100F (37C) may affect the texture/appearance or cause product to separate. This is harmless and normal, simply stir back together.
Store in a cool, dry place away from direct sunlight.
Best when used within 4-6 months of opening.
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